Frequently Asked Questions

Mapletrite Inc. provides international money transfers, currency exchange services, and payment solutions for individuals and businesses. We help you send money across borders securely and affordably, with a focus on family support and connectivity.

To send money, simply create an account on our platform, choose the destination country, enter the amount, and follow the steps to add recipient details. You can then review the transaction details before confirming the transfer.

Our fees vary depending on the transfer destination, amount, and payment method. We pride ourselves on transparent pricing, so you’ll see all fees upfront before completing a transaction. Use our Rate Calculator for a cost estimate.

Transfer times depend on the destination and transfer method. Most transactions are completed within minutes to a few hours. Some may take up to 1-2 business days based on the recipient’s bank or country.

Yes, at Mapletrite, security is our highest priority. We employ advanced encryption technology and robust security protocols to safeguard your information and funds at every stage of the transaction process.

Absolutely. Once you initiate a transfer, you can track its progress through your account dashboard. Additionally, we will keep you informed via email as your transfer progresses through each stage.

Yes, Mapletrite provides currency exchange with competitive rates and transparent pricing. You can view real-time exchange rates on our website and make conversions within your account.

Mapletrite supports a wide range of countries and currencies worldwide. Please check our Services page for an updated list of supported locations.

Yes, Mapletrite offers tailored payment solutions for businesses, helping you manage cross-border transactions efficiently and securely. Contact our team for more information on setting up a business account.

Mapletrite accepts various payment methods, including bank transfers, debit cards, and credit cards. Available options may vary depending on your country.

You can reach our customer support team via email, phone, or live chat on our website. Visit our Contact page for more information.

Yes, transfer limits may vary depending on the recipient’s country, your account type, and payment method. The specific limits applicable to your transaction will be displayed when you enter the transfer details on your account.

Transaction cancellations may be possible if processing has not yet begun. To request a cancellation, please visit your account dashboard or contact customer support immediately. We’ll assist you with any further options if cancellation is not available.

To register, click the "Sign Up" button on our homepage, fill in your information, and complete the verification steps. Once approved, you can start sending money.

Mapletrite occasionally offers promotions for first-time users and holiday discounts. Sign up for our newsletter or follow us on social media to stay updated.